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Download and install or reinstall Microsoft or Office on a PC or Mac.How To Activate Microsoft Office Permanently [Free] » TechMaina

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Microsoft Office codenamed Office 12 [5] is an office suite for Windowsdeveloped and published by Microsoft. It was officially revealed on March 9, and was the 12th version of Microsoft Office. It was released to manufacturing on November 3, ; [6] it was subsequently made available to volume license customers on November 30,[7] [8] and later change microsoft office 2013 retail to volume license free retail on January 30,[1] shortly after the completion of Windows Vista.

The ninth major release of Office for Windows, Office was preceded by Office and succeeded by Office Office introduced a new graphical user interface called the Fluent User Interfacewhich uses ribbons and an Office menu instead of menu bars and toolbars. The new formats are intended to facilitate the sharing of information between programs, improve security, reduce the size of documents, and enable new recovery scenarios.

Office is incompatible with Windows and earlier versions of Windows. Office includes new applications and server-side change microsoft office 2013 retail to volume license free, including Microsoft Office Groovea collaboration and communication suite for smaller businesses, which was originally developed by Groove Networks before being acquired by Microsoft in Also included is SharePoint Servera major revision to the server platform for Office applications, which supports Excel Servicesa client-server architecture for supporting Excel workbooks that are shared in real time between multiple machines, and are also viewable and editable through a web page.

Its designer-oriented counterpart, Microsoft Expression Webis targeted for general web development. However, neither application has been included in Office software suites. Speech recognition functionality has been removed from the individual programs in the Office suite, as Таков windows 7 vs windows 10 technical differences free счастья Speech Recognition was integrated into Windows Vista.

Windows XP users must install a previous version of Office to use speech recognition features. Mainstream support for Office ended on Mocrosoft 9,and extended support ended on October 10, It included an updated user interface, better accessibility support, improvements in the robustness of the platform, and greater functionality.

Office was released to volume licensing customers on November microsogt,and to the general public on January 30, Since the initial release of Microsoft Officethree service packs containing updates as well as additional features have been released.

Microsoft Office Service Packs are cumulative, so previous Service Packs are not a prerequisite for installation. Microsoft Office Service Pack 1 was released on December 11, Eligible employees of companies with volume license agreements for Microsoft Office receive additional tools, including enterprise content managementelectronic forms, Information Rights Management capabilities and copies for use on a home computer. The new user interface UIofficially known as Fluent User Interface[28] [29] has been implemented in the core Microsoft Office applications: WordExcelPowerPointAccessand in the item inspector used to create or edit individual items in Outlook.

These applications have been selected for the UI overhaul because they center around document authoring. The Office button, located on the top-left of the window, replaces the File menu and provides access to functionality common across all Office mocrosoft, including opening, saving, printing, and sharing a file. It can also close the application. Users can also choose color schemes for the interface. A notable accessibility improvement is that the Office button follows Fitts’s law.

The ribbon lkcense, a panel that houses a fixed arrangement of command buttons and icons, organizes commands as a set of tabseach grouping relevant commands. The ribbon is not user customizable in Office Each application has a different set of tabs that exposes functions that the application offers. For example, while Excel has a tab for the graphing capabilities, Word does not; instead it has tabs to control the formatting of a text document.

Within each tab, various related options may be grouped together. The ribbon is designed to change microsoft office 2013 retail to volume license free the features of the application more discoverable and accessible with fewer mouse clicks [34] as compared to the menu-based UI used prior to Office Moving the mouse scroll wheel while on any of the tabs on the ribbon cycles—through the tabs.

The ribbon can be minimized by double clicking the active section’s title, such as change microsoft office 2013 retail to volume license free Home offife in the picture below.

Third party add-ins, however, can bring menus and toolbars back to Office or customize the ribbon commands. Some tabs, called Contextual Tabsappear 213 when certain objects retaol selected. Contextual Tabs expose functionality specific only to the object with focus. For example, selecting a что windows 7 home premium freeproduct key free откровенно brings up the Pictures tab, which presents options for dealing with the picture.

Similarly, change microsoft office 2013 retail to volume license free on a table exposes table-related options in a specific tab. Contextual Tabs remain hidden except when an applicable object is selected. Microsoft Office also introduces a feature called Live Previewwhich temporarily applies formatting on the focused text or object when any formatting button is moused-over. The temporary formatting is removed when the mouse pointer is moved from the button.

This allows users to have a preview of how the option would affect the appearance of the object, without actually applying it. The new Mini Toolbar is a small toolbar with basic formatting commands that appears within the document editing area, much like a context menu.

When the mouse selects microssoft of the text, Mini Toolbar appears close to selected text. It remains semi-transparent until the mouse pointer is hovered on it, to avoid obstructing what is underneath. Mini Toolbar is not customizable in Officebut can be turned off. It is customizable, although this feature is limited, compared to toolbars in previous Жмите сюда versions. Any command available in the entire Office application can be added to the Quick Access toolbarincluding commands not available on the ribbon as well as macros.

Keyboard shortcuts for any of the commands on the toolbar are also fully customizable, similar to previous Office versions. SmartArt, found under the Insert tab in the ribbon in PowerPoint, Word, Excel, and Outlook, is a new привожу ссылку of editable and formatted diagrams.

There are preset SmartArt graphics layout templates in categories such as list, process, cycle, and hierarchy. When an instance of a SmartArt is inserted, a Text Pane appears next to it to guide the user through entering text in the hierarchical levels. Each SmartArt graphic, based on its design, maps the text outline, automatically resized for best fit, onto the graphic.

There are autodesk inventor 2017 specs free number of “quick styles” for each graphic that apply largely different 3D effects to the graphic, and the graphic’s shapes and text can be formatted through shape styles and WordArt styles. In addition, SmartArt graphics change their colors, fonts, and effects to match the document’s theme.

Such files are saved using an extra X letter in their extension. However, it can still save documents in the old format, which is compatible with previous versions.

Alternatively, Microsoft has made available a free ti known as the Microsoft Office Compatibility Pack that lets OfficeXP, and open, edit, and save documents created under the newer format.

Files containing macros are saved with an extra M letter in their extension instead. However, due to legal objections from Adobe SystemsOffice originally did micgosoft offer PDF support out of the ooffice, but rather as a separate free download. Office по этому адресу can also be exported as XPS documents. This is part of Service Pack 2 and prior to that, was available as a free plug-in in смотрите подробнее separate download.

Microsoft backs an увидеть больше effort to retaol OpenDocument in Officeas well as earlier versions up to Office vvolume, through microssoft converter add-in for Word, Excel and PowerPoint, and also a command-line utility. Section 8. Peter Ссылка на продолжение and the Microsoft Office team are reluctant to make liberal use of extension mechanisms, even though provided in ODF 1.

They want to avoid all appearance of an embrace-extend attempt. In OfficeMicrosoft introduced the Document Inspectoran integral metadata removal tool that strips Word, Excel, and PowerPoint documents of information such as author name and comments and other по ссылке. In Microsoft Officethe Office Assistants were eliminated in change microsoft office 2013 retail to volume license free of a new online help system.

One of its features is the extensive use of Super Tooltips, which explain in about one paragraph what each function performs. Some of them also use diagrams or pictures. These appear and disappear like normal tooltips, and replace normal tooltips in many areas. The Help content also directly integrates searching and viewing Office Online articles.

Microsoft Office includes features geared towards collaboration and data sharing. As such, Microsoft Office ссылка на подробности server components for applications such as Excel, which work in conjunction with SharePoint Servicesto provide a collaboration platform. NET 2. Excel server exposes Excel Services, which allows any worksheet to be created, edited and maintained via web browsers. It features Excel Web Accessthe client-side component which is used to render the worksheet on a browser, Excel Calculation Service which rteail the server side component which populates the worksheet with data and perform calculations, and Excel Web Services that extends Excel functionalities into individual web services.

SharePoint can also be used to host Word documents for collaborative editingby sharing a document. SharePoint can also be used to hold PowerPoint slides in a Slide Libraryfrom which the slides can be used as a formatting template. It also notifies users of a slide change microsoft office 2013 retail to volume license free in case the source slide is modified. Also by using SharePoint, PowerPoint can manage shared review of presentations. Any SharePoint hosted document can be accessed from chajge application which created the document or from other applications such as a browser or Microsoft Office Outlook.

Microsoft Office also includes Groovewhich brings collaborative features to a peer-to-peer paradigm. Change microsoft office 2013 retail to volume license free can host documents, including presentations, workbooks and others, created in Microsoft Office application in a shared workspace, change microsoft office 2013 retail to volume license free can then be used in collaborative editing of documents.

Groove can also be used in managing workspace sessions, including access control of the workspace. To collaborate on one or more change microsoft office 2013 retail to volume license free, a Workspace must по этому сообщению created, and then those who are to work on it must be invited. Any file shared on the по этому адресу are automatically shared among all participants.

The application also provides real-time messaging, including one-to-one as well as group messaging, and presence features, as well as monitoring workspace activities with alerts, which are raised when pre-defined set of activities are detected.

Groove also provides features for conflict resolution change microsoft office 2013 retail to volume license free conflicting edits. Schedules for a collaboration can also be decided by using a built-in shared calendar, which can also be used to keep track of the progress of a project.

However, the calendar is not compatible with Microsoft Outlook. The Document Theme defines the colors, fonts and graphic effects for a document. Almost everything that can be inserted into a document is automatically styled to match the overall document theme creating a consistent document design.

Changf new Office Theme file format. Similar themes are also available for data reports in Access and Project or shapes in Visio. Quick Styles are galleries 0213 a range of styles based on the current theme. There are quick styles galleries for text, tables, charts, SmartArt, WordArt and more.

Microsoft Office Outlook can also include an optional Business Contact Manager included on a separate installation disc in Office Voolume Business and above which allows management of business contacts and their sales and marketing activities.

 
 

FAQ: MS Office KMS and Volume License Activation | Windows OS Hub.

 

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Its designer-oriented counterpart, Microsoft Expression Web , is targeted for general web development. However, neither application has been included in Office software suites. Speech recognition functionality has been removed from the individual programs in the Office suite, as Windows Speech Recognition was integrated into Windows Vista. Windows XP users must install a previous version of Office to use speech recognition features.

Mainstream support for Office ended on October 9, , and extended support ended on October 10, It included an updated user interface, better accessibility support, improvements in the robustness of the platform, and greater functionality. Office was released to volume licensing customers on November 30, , and to the general public on January 30, Since the initial release of Microsoft Office , three service packs containing updates as well as additional features have been released.

Microsoft Office Service Packs are cumulative, so previous Service Packs are not a prerequisite for installation. Microsoft Office Service Pack 1 was released on December 11, Eligible employees of companies with volume license agreements for Microsoft Office receive additional tools, including enterprise content management , electronic forms, Information Rights Management capabilities and copies for use on a home computer.

The new user interface UI , officially known as Fluent User Interface , [28] [29] has been implemented in the core Microsoft Office applications: Word , Excel , PowerPoint , Access , and in the item inspector used to create or edit individual items in Outlook.

These applications have been selected for the UI overhaul because they center around document authoring. The Office button, located on the top-left of the window, replaces the File menu and provides access to functionality common across all Office applications, including opening, saving, printing, and sharing a file. It can also close the application.

Users can also choose color schemes for the interface. A notable accessibility improvement is that the Office button follows Fitts’s law. The ribbon , a panel that houses a fixed arrangement of command buttons and icons, organizes commands as a set of tabs , each grouping relevant commands.

The ribbon is not user customizable in Office Each application has a different set of tabs that exposes functions that the application offers. For example, while Excel has a tab for the graphing capabilities, Word does not; instead it has tabs to control the formatting of a text document. Within each tab, various related options may be grouped together. The ribbon is designed to make the features of the application more discoverable and accessible with fewer mouse clicks [34] as compared to the menu-based UI used prior to Office Moving the mouse scroll wheel while on any of the tabs on the ribbon cycles—through the tabs.

The ribbon can be minimized by double clicking the active section’s title, such as the Home text in the picture below. Third party add-ins, however, can bring menus and toolbars back to Office or customize the ribbon commands. Some tabs, called Contextual Tabs , appear only when certain objects are selected. Contextual Tabs expose functionality specific only to the object with focus.

For example, selecting a picture brings up the Pictures tab, which presents options for dealing with the picture. Similarly, focusing on a table exposes table-related options in a specific tab.

Contextual Tabs remain hidden except when an applicable object is selected. Microsoft Office also introduces a feature called Live Preview , which temporarily applies formatting on the focused text or object when any formatting button is moused-over.

The temporary formatting is removed when the mouse pointer is moved from the button. This allows users to have a preview of how the option would affect the appearance of the object, without actually applying it. The new Mini Toolbar is a small toolbar with basic formatting commands that appears within the document editing area, much like a context menu. When the mouse selects part of the text, Mini Toolbar appears close to selected text.

It remains semi-transparent until the mouse pointer is hovered on it, to avoid obstructing what is underneath. Mini Toolbar is not customizable in Office , but can be turned off. It is customizable, although this feature is limited, compared to toolbars in previous Office versions.

Any command available in the entire Office application can be added to the Quick Access toolbar , including commands not available on the ribbon as well as macros. Keyboard shortcuts for any of the commands on the toolbar are also fully customizable, similar to previous Office versions. SmartArt, found under the Insert tab in the ribbon in PowerPoint, Word, Excel, and Outlook, is a new group of editable and formatted diagrams.

There are preset SmartArt graphics layout templates in categories such as list, process, cycle, and hierarchy. When an instance of a SmartArt is inserted, a Text Pane appears next to it to guide the user through entering text in the hierarchical levels. Each SmartArt graphic, based on its design, maps the text outline, automatically resized for best fit, onto the graphic. There are a number of “quick styles” for each graphic that apply largely different 3D effects to the graphic, and the graphic’s shapes and text can be formatted through shape styles and WordArt styles.

In addition, SmartArt graphics change their colors, fonts, and effects to match the document’s theme. Such files are saved using an extra X letter in their extension. However, it can still save documents in the old format, which is compatible with previous versions. Alternatively, Microsoft has made available a free add-on known as the Microsoft Office Compatibility Pack that lets Office , XP, and open, edit, and save documents created under the newer format. Files containing macros are saved with an extra M letter in their extension instead.

However, due to legal objections from Adobe Systems , Office originally did not offer PDF support out of the box, but rather as a separate free download. Office documents can also be exported as XPS documents. This is part of Service Pack 2 and prior to that, was available as a free plug-in in a separate download. Microsoft backs an open-source effort to support OpenDocument in Office , as well as earlier versions up to Office , through a converter add-in for Word, Excel and PowerPoint, and also a command-line utility.

Section 8. Peter Amstein and the Microsoft Office team are reluctant to make liberal use of extension mechanisms, even though provided in ODF 1. They want to avoid all appearance of an embrace-extend attempt. In Office , Microsoft introduced the Document Inspector , an integral metadata removal tool that strips Word, Excel, and PowerPoint documents of information such as author name and comments and other “metadata”.

In Microsoft Office , the Office Assistants were eliminated in favour of a new online help system. One of its features is the extensive use of Super Tooltips, which explain in about one paragraph what each function performs. Some of them also use diagrams or pictures. These appear and disappear like normal tooltips, and replace normal tooltips in many areas.

The Help content also directly integrates searching and viewing Office Online articles. Microsoft Office includes features geared towards collaboration and data sharing. As such, Microsoft Office features server components for applications such as Excel, which work in conjunction with SharePoint Services , to provide a collaboration platform. NET 2. Excel server exposes Excel Services, which allows any worksheet to be created, edited and maintained via web browsers.

It features Excel Web Access , the client-side component which is used to render the worksheet on a browser, Excel Calculation Service which is the server side component which populates the worksheet with data and perform calculations, and Excel Web Services that extends Excel functionalities into individual web services.

SharePoint can also be used to host Word documents for collaborative editing , by sharing a document. SharePoint can also be used to hold PowerPoint slides in a Slide Library , from which the slides can be used as a formatting template.

It also notifies users of a slide automatically in case the source slide is modified. Also by using SharePoint, PowerPoint can manage shared review of presentations. Any SharePoint hosted document can be accessed from the application which created the document or from other applications such as a browser or Microsoft Office Outlook.

Microsoft Office also includes Groove , which brings collaborative features to a peer-to-peer paradigm. Groove can host documents, including presentations, workbooks and others, created in Microsoft Office application in a shared workspace, which can then be used in collaborative editing of documents.

Groove can also be used in managing workspace sessions, including access control of the workspace. To collaborate on one or more documents, a Workspace must be created, and then those who are to work on it must be invited.

Any file shared on the workspace are automatically shared among all participants. The application also provides real-time messaging, including one-to-one as well as group messaging, and presence features, as well as monitoring workspace activities with alerts, which are raised when pre-defined set of activities are detected.

Groove also provides features for conflict resolution for conflicting edits. Schedules for a collaboration can also be decided by using a built-in shared calendar, which can also be used to keep track of the progress of a project. However, the calendar is not compatible with Microsoft Outlook. The Document Theme defines the colors, fonts and graphic effects for a document. Almost everything that can be inserted into a document is automatically styled to match the overall document theme creating a consistent document design.

The new Office Theme file format. Similar themes are also available for data reports in Access and Project or shapes in Visio. Quick Styles are galleries with a range of styles based on the current theme. There are quick styles galleries for text, tables, charts, SmartArt, WordArt and more. Microsoft Office Outlook can also include an optional Business Contact Manager included on a separate installation disc in Office Small Business and above which allows management of business contacts and their sales and marketing activities.

Phone calls, e-mails, appointments, notes and other business metrics can be managed for each contact. It can also keep a track of billable time for each contact on the Outlook Calendar. Based on these data, a consolidated report view can be generated by Microsoft Office Outlook with Business Contact Manager. The data can be further analyzed using Microsoft Office Excel.

This data can also be shared using SharePoint Services. Microsoft Office SharePoint Server allows sharing and collaborative editing of Office documents. It allows central storage of documents and management of Office documents, throughout the enterprise. These documents can be accessed either by the applications which created them, Microsoft Office Outlook , or a web browser.

Documents can also be managed through pre-defined policies that let users create and publish shared content, through a SharePoint site. SharePoint Server allows searching of all Office documents which are being managed by it, centrally, thereby making data more accessible. It also provides access control for documents. Specialized server components can plug into the SharePoint Server to extend the functionality of the server, such as Excel Services exposing data analysis services for Excel services.

Data from other data sources can also be merged with Office data. SharePoint also lets users personalize the SharePoint sites, filtering content they are interested in. SharePoint documents can also be locally cached by clients for offline editing; the changes are later merged. Microsoft Office Forms Server allows InfoPath forms to be accessed and filled out using any browser, including mobile phone browsers. Forms Server also supports using a database or other data source as the back-end for the form.

Additionally, it allows centralized deployment and management of forms. Forms Server hosted forms also support data validation and conditional formatting, as does their InfoPath counterpart. It also supports advanced controls like Repeating section and Repeating table. However, some InfoPath controls cannot be used if it must be hosted on a Forms server. Microsoft Office Groove Server is for centrally managing all deployments of Microsoft Office Groove in the enterprise.

It enables using Active Directory for Groove user accounts, and create Groove Domains , with individual policy settings.

It allows Groove workspaces to be hosted at the server, and the files in the workspaces made available for collaborative editing via the Groove client. It also includes the Groove Server Data Bridge component to allow communication between data stored at both Groove clients and servers and external applications.

Microsoft Office Project Server allows one to centrally manage and coordinate projects. It allows budget and resource tracking, and activity plan management. The project data and reports can also be further analyzed using Cube Building Service.

The project management data can be accessed from a browser as well. Microsoft Office Project Portfolio Server allows creation of a project portfolio, including workflows, hosted centrally, so that the information is available throughout the enterprise, even from a browser. It also aids in centralized data aggregation regarding the project planning and execution, and in visualizing and analyzing the data to optimize the project plan. It can also support multiple portfolios per project, to track different aspects of it.

It also includes reporting tools to create consolidated reports out of the project data. Microsoft PerformancePoint Server allows users to monitor, analyze, and plan their business as well as drive alignment, accountability, and actionable insight across the entire organization. It includes features for scorecards, dashboards, reporting, analytics, budgeting and forecasting, among others. Even though the ribbon can be hidden, PC World wrote that the new “ribbon” interface crowds the Office work area, especially for notebook users.

As a result, users who were more familiar with the logic of the old menus would be somewhat frustrated with the new, more visually oriented ribbon. The ribbon cannot be moved from the top to the side of the page, as floating toolbars could be. Some users with experience using previous versions of Microsoft Office have complained about having to find features in the ribbon. Others state that having learnt to use the new interface, it has improved the speed with which “professional-looking” documents can be created.

Microsoft contractor Mike Gunderloy left Microsoft partially over his disagreement with the company’s “sweeping land grab ” including its attempt to patent the ribbon interface.

He says “Microsoft itself represents a grave threat to the future of software development through its increasing inclination to stifle competition through legal shenanigans. The new XML-based document file format in Microsoft Office is incompatible with previous versions of Microsoft Office unless an add-on is installed for the older version. PC World has stated that upgrading to Office presents dangers to certain data, such as templates, macros, and mail messages.

The new Word features for bibliographies only support a small number of fixed citation styles. Using XSLT, new styles can be added. Some extra styles, such as the standard Association for Computing Machinery publication format, are made freely available by third parties.

From Wikipedia, the free encyclopedia. Version of Microsoft Office. These four programs make up the Home and Student edition. Service Pack 3 Main article: Ribbon computing. Main article: OpenDocument software. Main article: Microsoft Word. Main article: Microsoft Outlook. Main article: Microsoft Excel.

Main article: Microsoft PowerPoint. Main article: Microsoft OneNote. Main article: Microsoft Access. Main article: Microsoft Publisher. Main article: Microsoft InfoPath. Main article: Microsoft Visio. Main article: Microsoft Project. Main article: Microsoft SharePoint Designer.

Main article: Microsoft Office Forms Server. Main article: Microsoft Office Groove Server. Main article: Microsoft Office Project Server. News Center. January 29, Archived from the original on September 24, Retrieved November 9, Computer World.

Archived from the original on September 25, System requirements for the Office release. Archived from the original on September 14, Archived from the original on March 7, PC World. Archived from the original on November 10, DailyTech, LLC. Archived from the original on March 23, CIO Magazine. Archived from the original on March 5, Microsoft TechNet.

Wasif K Niazi. Retrieved March 10, Office Support. CBS Interactive. Archived from the original on March 12, Microsoft Support.

Archived from the original on July 29, Retrieved June 17, August 27, Retrieved September 14, If we don’t uninstall it first but go ahead and install on the new PC, will the old stop working immediately? So now, instead of being able to completely setup new PC in advance of delivering to site, I have to leave Office until I get onsite because I have no idea if pre-installing it ready on the new PC will stop it working on their current PC.

Thanks Microsoft. Was this comment helpful? There is no way to deactivate the retail versions, y ou “deactivate” the old license by uninstalling it from the computer. If you needed to reactivate it on the current computer, the old activation is replaced by the new one.

Good to see this article has been revised for how it now is. However, to be aware is that you don’t have to uninstall the license from the old PC before installing on the new. Repeated 4 times and in each case the license activated just fine on the new PC and did not deactivate on the old, where Office continued to function normally until the PC was binned.

Maybe there’s few days grace when activating on a new PC or maybe it just doesn’t check anymore. Either way, it means when we’re migrating users to new PCs, we can setup in advance, including Office. Microsoft asked me write articles based on the most viewed Office questions many of which are old but in all of the search engines so visitors could be redirected to the latest information on the topic. We really don’t know what people are looking for when they find the old articles though – it could be something different from the actual topic.

Thanks for letting me know it wasn’t what you wanted so i could fix it. On activation: I need to go by what the EULA says here though, but yeah, it works like it did with Office , with the restrictions based on when you last activated and how many total times you activated the key. Who is your email provider? If it’s outlook. So the customer is supposed to uninstall their paid copy of Office from their old computer before trying to install and activate Office on their new computer and then hope that Microsoft decides to honor the product key.

In light of Diane Poremsky’s comments from back in May , I think I need to clarify my situation and my problem. I have a legitimate paid for Microsoft Office Pro on my old Win7 laptop. I am working towards retiring that laptop in favor of my brand new Win10 laptop. I have absolutely no interest in Office , but I really would like to transfer my Office to the new laptop.

There are multiple articles on both the Microsoft Support website and several other websites which all say it is supposed to be possible.

But none of them seem to work. I can log in to Microsoft and it clearly shows that I do have a valid license for Office The site displays what it says is the Product Key that I should be able to use to activate Office It also displays a button for me to download Office onto my new computer.

The download worked and the install program apparently worked. Then Office wants to be activated. The choices offered are to activate it online or by telephone. I tried online first. It never asks for the product key — apparently Microsoft configures the product key as part of the download — but when I run the online activation, it says my product key is invalid.

This also says the product key is invalid yes, all the digits were entered correctly. Then I tried the “telephone” option again by telling it I didn’t have a smart phone so it let me get a live person who almost spoke English. He ran the number and told me it was a [something] key I never did manage to understand what he was calling it, apparently some four letters that I think started with B N, but I’m not sure.

What I did understand was his insistence that the key Microsoft had given me wasn’t from Microsoft. And, of course, his insistence on trying to sell me Office Back to the Microsoft Support website again. This time I tried “Live Chat” which was an interesting experience. First Microsoft warns you that there is going to be a long wait, then I watched my place in line start at 10, change to 9, then change to 14, then 16, then 11, then I got a technician.

I explained the problem, the technician was very helpful and asked if I would give him remote access. Of course I was happy to do that. He tried to activate my valid copy of Office that had just been downloaded from Microsoft.

It wouldn’t work for him. According to him, the product key had used up its allowed number of attempts. I specifically asked if the problem was because I had not yet uninstalled Office from the old laptop. He said that would not be the problem.

In fact, he cautioned me to NOT uninstall the working copy on my old laptop because it would not install on the new laptop and probably would not be able to reinstall on the old laptop either. Not sure where you are with this. These are volume licences. If you purchased online at a knockdown price it will not be legitimate. Are you saying that you also have an Office ? If so which version do you have?

 
 

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